Planning Calendar Forms Strategic Plan Tools
PROCESS PLANNING - A MODEL FOR EMPOWERMENT
(c) Les Stroh, June 1992 (used by permission)
Process Planning: A Model for Empowerment is an attempt to help an organization find the common themes, threads and patterns in its life and work in order to determine the most effective path for pursuing its mission. The premise of this model is that the people of the organization are best suited to determine that path and that with a formula to follow, they can lay down the plan to guide their organization into a bright, dynamic future.
The model has three components. The three steps of the first component belong to the entire organization while the steps of the second become unique to each unit of the organization as it seeks to find a way it can best contribute to an effective pursuit of the organization`s mission while staying aligned with the organization`s values. The third component focuses on the efforts of those assigned the responsibility for carrying out the work.
VALUES
A values is an enduring belief that a specific behavior or outcome is personally or
socially (or in this case organizationally) preferable to an opposite or converse behavior or outcome. (Rokeach) What are the values to which the organization holds firmly and which make the organization what it is? If you changed the values of an organization, you would effectively change the organization. If you changed the values of an organization, it would no longer be what it was and would be a new, at least different, organization. What are the Core Values of the organization?
MISSION STATEMENT
An organization must have a clear picture of the reason for its existence. A Mission Statement is a clear, concise statement (25 words or less) of the unique reason or purpose for the existence and efforts of an organization.
CRITICAL TARGETS
Next, it is imperative that the organization further focuses its efforts. Most organizations do not have all the resources needed to do everything that would be helpful, or even all those that are important, to an effective pursuit of the mission. The question is, 'What is the critical at this point in time?' So, the organization identifies its Critical Targets which are special foci of work (groups of people or areas of effort) in which the organization must make significant impact in order to effectively pursue its Mission.
CORPORATE GOALS
One Goal is then developed for each of the Critical Targets. A goal is description
of a preferred, future condition addressing a Critical Target that contributes to an effective pursuit of the Mission. These are broad brush stroke statements that point the organization in a particular direction and describe what the organization will look like in the future.
At this point, the organization begins to let its units determine how the organization can most effectively move toward its desired future. Every unit of the organization determines how it can make its best contribution to the accomplishment of the organization`s goals.
PURPOSE
STA
TEMENT
It is important for each unit to understand what it is to be doing in assisting
the total organization. A Purpose Statement does for the unit what the Mission Statement does for the entire organization. It is a clear, concise statement (25 words or less) which articulates the reason the unit exists and functions within
the organization.
KEY IMPACT POINTS
Just as it is important for the organization to focus its efforts, it is important for a unit to do the same. Key Impact Points are to the work of the units what Critical Targets are to the work of the organization. There are specific areas within Critical Targets which a unit must effectively address to make a worthwhile contribution to accomplishing the Corporate Goals.
UNIT GOALS
Once the Key Impact Points have been identified, the unit must describe its preferred future condition with regard to each KIP in order. This narrows the field of focus for those within the unit so they have a better picture of what contribution the unit will make to each of the corporate goals.
OBJECTIVES
It is always hard to keep people from too quickly leaping to activities. The first thing to be determined here is `what` is to be achieved and not `how` it is to be achieved, the domain of activities. The next step, and maybe the most difficult, is to have each unit establish Objectives or, statements of specific, measurable conditions to be achieved by a designated time which are focused on a particular Key Impact Point. While this is part of the
unit`s work, individuals will undoubtedly play a major role in the development of Objectives.
Once again, a shift takes place in which the responsibility for completing the work to be done is handed to individuals (or teams). While the unit is responsible for the
development of the next two steps, the actual work is done by those who are assigned the responsibility.
ACTION PLAN
It will take more than a few activities to achieve an Objective. A variety of activities must be generated, considered and the most effective ones selected. They are then put into a sequence which becomes the Action Plan for achieving the Objective. This work may be given to an individual for development but it is still the responsibility of the unit.
PERFORMANCE DESCRIPTION
It is with the development of Performance Descriptions that an organization begins the work necessary to implement its plan. The Performance Description describes what `successful performance` would look like and is an endeavor on the part of the unit to tell its staff, paid or volunteer, what it must do to effectively contribute to the unit`s plan.
E V A L U A T I O N
Evaluation must happen at every stage of planning. It is a matter of constantly asking whether what was said would happen, really did happen. There are any number of ways
to do that but a basic rule of thumb is that whoever was involved, either as participants
or planners, should have an opportunity to reflect on whether things really happened as intended.
For many, this will be a difficult experience at first. In some ways, it is like trying to learn a new language. But after one or two cycles, it will come easier.
The thing that will not be any easier is the age old problem with planning-follow through. This planning model takes an organization step by step through a series of experiences designed to help the people of the organization develop the most effective path toward a desired future. But unless the people of the organization are encouraged to walk the path, the plans will have very little impact on the future life of the organization. Regular attention must be given to the plan and that means time during regular meetings must be given to asking how the plan is progressing. Following the plan is as vital to the journey into the future as the plan itself. And with this in mind, it seems the old adage is an appropriate close...
PLAN THE WORK AND WORK THE PLAN
CALENDAR FOR PLANNING
| 1. Update of all Purpose, Primary Responsibilities, Goals, & Objectives |
July 1 |
| 2. Update of Operational Plans |
September 1 |
| 3. Futures Requests due to Vice President |
December 1 |
| 4. Futures Requests due to Futures Committee Chairman |
December 15 |
| 5. Futures Committee Recommendations to President |
February 15 |
| 6. Budget Retreat |
Feb. 26-27 |
| 7. Planning Retreat |
June 4-5 |
| 8. Academic Annual Reports Due |
June 15 |
| 9. Non-Academic Annual Reports Due |
June 15 |
For items 1 & 2 above:
Each Vice Presidential Area Plan (Unit Plan) is required to have this updated annually.
Each direct report to a Vice President (sub-unit Plan) is also required to have this updated annually.
AN OPERATIONAL PLAN typically includes a chart, like the one below, for each objective.
| Activities |
Who |
by When |
Resources |
Costs |
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FORMS
Capital Projects/Facilities
Personnel
Programs
STRATEGIC PLAN (2007)
Complete Strategic Plan
Academic Plan
Adult Education Plan
Advancement Plan
Enrollment Services Plan
Finance and Administration Plan
Information Technology Plan
Student Life Plan
Core Values (adopted May 2007)
TOOLS
Expense Budget Information
Guidelines for Travel Expenses
Organizational Chart
Process Planning
Component Definitions
The materials above attempt to guide the planning process. You may wish to print these instructions by using the print option within your web browser. For the forms above, click on the link. You may complete the form online; however, save it to your computer as a Word document. You can then forward it the proper person as an email attachment.
If you have problems with access, contact Michael Novotny.
If you have problems with the forms, contact Lynne Schroeder.